LEGAL STUFF

Last Revised: 16 July 2021

Thank you for choosing to be part of our community at Soul Sisters Universal Ltd (“Company”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy.

When you visit our website soulsistersuniversal.com (the “Website”), and more generally, use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.

We hope you take some time to read it through carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue the use of our Website immediately.

Please read this privacy notice carefully as it will help you to understand what we do with the information we collect.

What information do we collect?

Personal Information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services and when you fill out any of the forms on our Website to contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and features you use. The personal information we collect may include the following:

Personal information provided by You

We may collect:

• Names
• Phone Numbers
• Email Addresses
• Job Titles
• Business Details
• And other similar information

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In short: Some information – such as your Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:

• Your IP address
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Device name
• Country
• Location
• Information about how and when you use our Website
• Other technical information

This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

How do we use your information?

In Short: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, to enter or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• To contact you and manage requests. To attend and manage your requests to us. To contact You by email, phone, SMS, or other equivalent forms of electronic communication. If you have contacted us through our Website forms, we will use the information provided by you to contact you with your expressed consent.

• To maintain our Service. As a collaborator on our Website we may contact you about any updates or informative communications related to the Website and our Services that are relevant to you.

• To provide you with information. If you have signed up to our mailing list, we will contact you via email with news, updates and general information, unless you have opted out.

• To request feedback. We may use your information to request feedback and to contact you about your use of our Website.

• For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, Services, marketing and your experience. We may use and store this information in aggregated and anonymised form so that it is not associated with individual end users and does not include any personal information. We will not use identifiable personal information without your consent.

How do we use your information?

In Short: We only share information with your consent, to comply with laws, to provide you with Services, to protect your rights or to fulfil business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent – We may process your data if you have given us specific consent to use your personal information for a specific purpose.

• Legitimate Interests - We may process your data when it is reasonably necessary to achieve our legitimate business interests.

• Performance of a Contract – Where we have entered a contract with you, we may process your personal information to fulfil the terms of our contract.

• Legal Obligations – We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

• Vital Interests – We may disclose your information where we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any personal and illegal activities, or as evidence in litigation in which we are involved.

How long do we keep your information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 1 year.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

Do we collect information from minors?

In Short: We do not knowingly collect data from or market to children under 16 years of age.

We do not knowingly solicit data from or market to children under 16 years of age. By using the Website, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependents use of the Website. If we learn that personal information from users less than 16 years of age have been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 16, please contact us at hello@soulsistersuniversal.com.

What are your privacy rights?

In Short: In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may request, review, or change your personal data at any time.

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include:

• The right to request access and obtain a copy of your personal information.

• To request rectification or erasure.

• To restrict the processing of your personal information.

• If applicable, to data portability.

In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will It affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

Cookies and other tracking technologies

For specific information about how we use cookies on our Website, please read our Cookie Policy.

Links to Other Websites

Our Service contains links to other websites that are not operated by us. If You click on a third-party link, you will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Updates and changes to this privacy policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you by prominently posting a notice of such changes by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

Contact us

If you have any questions or concerns about this privacy notice, or our practises with regards to your personal information, please contact us at hello@soulsistersuniversal.com.

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